Longoria DDS Privacy Policy

Website: https://www.longoriadds.com
Effective Date: October 12, 2026

1. Introduction

Longoria DDS ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact our office, request services, submit forms, or communicate with us, including through SMS/text messaging.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Personal identification information

  • Name
  • Email address
  • Telephone and mobile phone numbers
  • Mailing or service address

Service and communication information

  • Appointment requests and related communications
  • Information submitted through website forms
  • Customer service inquiries and correspondence
  • Information necessary to respond to requests or provide services

Transaction information

When applicable, we may collect billing and transaction details needed to process orders or payments. Payment card information may be handled directly by authorized payment processors.

Technical information

When you visit our website, we or our service providers may collect information such as browser type, device information, IP address, website usage data, and cookie identifiers.

We collect information that you voluntarily provide or that is collected through ordinary website technologies and authorized service providers.

3. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and requests.
  • Schedule, confirm, and manage appointments.
  • Provide requested services and customer support.
  • Send appointment reminders and service-related notifications.
  • Process transactions and maintain business records.
  • Send promotional communications when permitted and appropriately authorized.
  • Maintain, secure, and improve our website and services.
  • Detect, investigate, and prevent fraud, misuse, or unauthorized activity.
  • Comply with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.

4. SMS/Text Messaging and Mobile Information Privacy

If you provide your mobile phone number and opt in to receive SMS/text messages from Longoria DDS, we may use your number to send messages associated with the program for which you provided consent.

Depending on your enrollment, these messages may include appointment confirmations, appointment reminders, responses to inquiries, service-related notifications, or promotional messages where you have separately provided the required consent.

Message frequency varies by program. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or visit https://www.longoriadds.com.

Mobile Information Sharing Restrictions

We do not sell or share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share the information necessary to administer and deliver our messaging services with authorized service providers, such as SMS platform providers and telecommunications partners. These providers may use the information only as necessary to perform services on our behalf. We may also disclose information when required by law or when necessary to protect our rights and comply with applicable legal obligations.

Your consent to receive SMS messages is not a condition of purchasing goods or services from Longoria DDS.

5. How We Share Personal Information

We do not sell or rent your personal information to third parties.

We may disclose personal information in the following circumstances:

Service providers: We may share information with trusted providers that support website hosting, appointment management, payment processing, communications, technical support, and other business operations.

Legal requirements: We may disclose information when required by law, regulation, court order, or valid legal process.

Security and protection: We may use or disclose information as reasonably necessary to investigate suspected fraud, protect our systems, enforce applicable terms, or safeguard the rights and safety of our business and others.

Business operations: If our business undergoes a merger, restructuring, or transfer of assets, information may be handled as part of that transaction, subject to applicable privacy requirements.

We do not authorize service providers to use personal information obtained on our behalf for their own independent marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance and functionality.
  • Remember preferences and settings.
  • Understand website traffic and visitor interactions.
  • Identify technical issues and improve the user experience.

Third-party tools integrated into our website may use their own cookies or similar technologies. We may not control the privacy practices of those third parties.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

7. Third-Party Links

Our website may contain links to third-party websites, applications, or services. Those third parties maintain their own privacy policies and practices.

Longoria DDS is not responsible for the privacy, security, or content of external websites. We encourage you to review their privacy policies before submitting personal information.

8. Surveys, Contests, and Promotions

From time to time, we may offer surveys, contests, or promotional activities. Participation is voluntary.

If you participate, we may collect information needed to administer the activity, contact participants, award prizes, or evaluate feedback. Additional terms or disclosures may be provided when you participate.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

Access to personal information is limited to authorized personnel and service providers who need the information to perform legitimate business functions.

Although we take reasonable steps to protect information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, document messaging consent and opt-out requests, resolve disputes, and meet applicable legal or regulatory requirements.

When information is no longer needed, we may delete it, securely dispose of it, or de-identify it where appropriate and permitted by law.

11. Your Privacy Choices and Rights

Depending on applicable law, you may be able to:

  • Request access to personal information we maintain about you.
  • Request corrections to inaccurate information.
  • Request deletion of certain personal information.
  • Withdraw consent to certain communications.
  • Opt out of SMS messages by replying STOP.
  • Request assistance with our messaging program by replying HELP.
  • Raise concerns about how we collect or use your information.

Certain information may need to be retained to meet legal, regulatory, security, or recordkeeping obligations.

To submit a privacy request, please use the contact information available at https://www.longoriadds.com.

12. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law. If you believe a child has submitted personal information through our website inappropriately, please contact us so we can review the request and take appropriate action.

13. Healthcare and Sensitive Information

Please avoid submitting sensitive personal, financial, or health information through ordinary website forms, email, or SMS unless the communication channel has been specifically designated for that purpose.

If Longoria DDS collects or maintains protected health information subject to applicable healthcare privacy laws, that information may also be governed by a separate Notice of Privacy Practices and other legal requirements. This website Privacy Policy does not replace any legally required healthcare privacy notice.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, communications programs, or applicable legal requirements.

When changes are made, we will post the revised policy on our website and update the effective date as appropriate.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, our information practices, or your privacy choices, please contact Longoria DDS using the contact information published on our website:

Website: https://www.longoriadds.com

We will review privacy-related requests and respond as appropriate under applicable law.